Agencies and hosting providers
Run monitoring for every client from one account, and show them the numbers
Pooled limits, a workspace per client, access scoped to what each client should see, and reports generated from real measurements on a schedule.
A workspace per client
Up to 30 workspaces on the Agency plan with 300 pooled monitors. Each workspace has its own monitors, incidents, channels, maintenance windows, status pages and reports.
Scoped client viewers
30 client viewers on Agency, separate from your 10 team seats. A client viewer sees monitors, incidents, status pages and reports of their workspace only, never your other clients or billing.
Client-specific routing
Route each client's incidents to their own email or chat channel, keep your on-call channel for everything, and add escalation delays for unacknowledged incidents.
Bulk import and export
Import from CSV with a validated preview, including files exported from other monitoring tools you already use. Export your configuration any time.
White-label status pages
Your client's logo, colours and domain, without product attribution. Custom domains are verified through DNS first.
Scheduled client reports
Weekly or monthly branded reports with availability, coverage, downtime, incidents and latency per monitor, emailed to the recipients you choose, with approved share links that expire.
Honest reporting is a feature
Client reports show each monitor's availability next to its measurement coverage, excluded maintenance time and the unadjusted figure. We never average percentages across monitors with different denominators or present regional percentiles as a global number.